![]() Still having trouble? Contact us, and we’ll help you get to the bottom of it. To better understand the issue, you can ask your ISP if there’s been an Internet outage in your area or any changes to your Internet settings or other network services. If you need help identifying your ISP, you can look it up here. If you’re still not online, it may be time to try contacting your ISP. Wait until the lights on your modem and the LEDs on your eero are done blinking before trying to get back online. The Different States of an Eero LED Metronet Support Metronet Support MISCELLANEOUS WHOLEHOME WIFI POWERED BY EERO The Different States of an Eero LED Updated 1 year ago Every eero and eero Beacon has an LED light. ![]() If there is no on/off switch, unplug the modem and wait for 30 seconds before plugging it back in. If there’s an on/off switch, switch it off and wait for 30 seconds before switching it back on. Then wait until it fully boots back up – this should take about 2 minutes. If everything’s powered and connected to Ethernet, you can try power cycling your eero. It should make a clicking sound when inserted. Check the Ethernet connection:Ĭheck to see that your gateway eero and modem are both connected via Ethernet and that the Ethernet is properly plugged into both devices. The lights on your modem and your eero’s LEDs should be on. Make sure your eero and modem are both plugged into a power source. Below are the preferred steps to take, but if you have already tried these, you may want to contact your ISP (see below). If your network is offline, you will want to troubleshoot your network.
0 Comments
Leave a Reply. |